Communication and Listening Skills Workshops
Aged Care Planning can train your staff to deal effectively with situations requiring effective communication and listening
Aged Care Planning often sees the potential for facilities to significantly enhance their reputation by developing staff in the area of communication and listening skills specific to working in the aged care sector.
For instance topics could include:
- What constitutes good communication and listening with residents and families.
- How this is similar and different to ‘formal’ counselling.
- How to avoid ‘counselling’ which is beyond skill level or job description.
Aged Care Services
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